Refund policy

Return & Refund Policy – Elvaris

We value customer satisfaction and aim to make returns simple.

Return Period

Customers may request a return within 14 days of receiving their order.

Return Eligibility

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
• The product must be suitable for resale.

Non-Returnable Items

The following products cannot be returned:

• Personalized or custom-made products
• Clearance or final-sale items
• Opened hygiene or personal care products

Return Procedure

Please contact our customer support before returning any item. Once approved, return instructions will be provided.

Unless the item is defective, damaged, or incorrectly shipped, return shipping costs are the customer's responsibility.

Refund Processing

Once the returned item has been received and inspected, approved refunds will be processed to the original payment method within 7 business days.

Contact Information

Store Name: Elvaris
Address: 7–8 Essex St, Temple, London WC2R 3LD, UK
Phone: +44 2072409921